Shipping policy

Shipping Policy

At Label Rivyra, we aim to process and deliver your orders safely and efficiently. Please read our shipping policy before placing an order.

Shipping Locations

We currently offer shipping across India and selected international locations, subject to service availability.

For international orders, delivery availability may depend on the customer’s country, courier service, and applicable customs rules.

Order Processing Time

Once your order is placed and payment is successfully confirmed, we begin processing your order.

Orders are usually processed within 2–4 business days, unless otherwise mentioned on the product page or during special sale periods.

Please note that processing timelines may be affected during festivals, public holidays, high-demand periods, or unforeseen circumstances.

Delivery Timeline

Our standard delivery timeline is approximately:

10–15 business days

This timeline may vary depending on the delivery location, courier partner, customs clearance, public holidays, or other circumstances beyond our control.

Shipping Charges

We currently offer free shipping on all orders, unless otherwise stated on the website.

Any change in shipping charges, if applicable in the future, will be clearly shown at checkout before payment.

International Shipping

For international orders, customers may be responsible for any customs duties, import taxes, local charges, or additional fees charged by their country.

These charges are not controlled by Label Rivyra and must be paid by the customer, if applicable.

International delivery timelines may vary depending on the destination country and customs clearance process.

Cash on Delivery

Cash on Delivery is not currently available.

COD may be introduced in the future for selected locations, if applicable.

Order Tracking

Once your order has been shipped, tracking details will be shared with you through email, SMS, WhatsApp, or any available contact method provided at the time of placing the order.

Please ensure that your email address, phone number, and shipping address are accurate.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping details.

Label Rivyra will not be responsible for delays, failed deliveries, or lost shipments caused by incorrect, incomplete, or unavailable address details provided by the customer.

If you notice an error in your shipping details, please contact us immediately at:

labelrivyra@gmail.com

However, once an order has been processed or shipped, we may not be able to update the shipping address.

Delivery Delays

While we try our best to deliver orders within the estimated timeline, delays may happen due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Customs clearance
  • Incorrect address or contact details
  • Operational issues
  • Events beyond our control

Label Rivyra is not liable for delays caused by courier partners, customs departments, or circumstances outside our control.

Damaged or Incorrect Delivery

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery at:

labelrivyra@gmail.com

Please include your order details along with clear photos or videos of the issue so our team can review and assist you.

Contact Us

For any shipping-related questions, please contact us at:

Label Rivyra
Email: labelrivyra@gmail.com
Location: Mumbai, India
Business Address: [Insert Business Address]
Phone/WhatsApp: [Insert Phone Number]